{"id":27,"date":"2023-11-01T13:43:56","date_gmt":"2023-11-01T13:43:56","guid":{"rendered":"https:\/\/valika.eu\/?page_id=27"},"modified":"2023-11-02T13:09:02","modified_gmt":"2023-11-02T13:09:02","slug":"isikuandmete-tootlemine","status":"publish","type":"page","link":"https:\/\/valika.eu\/en\/isikuandmete-tootlemine\/","title":{"rendered":"Processing of personal data"},"content":{"rendered":"<p><span style=\"color: #000000;\">All of the client\u2019s personal data that has become known in the course of visiting the www.valika.eu online store and making purchases shall be treated as confidential information.<\/span><br \/>\n<span style=\"color: #000000;\">Salongitoode O\u00dc \u00a0shall not disclose the data that has become known to a third party; if desired, the customer has the right to request the deletion of his\/her data from Salongitoode O\u00dc database.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong><em>PROCESSING OF PERSONAL DATA.<\/em><\/strong><\/span><br \/>\n<span style=\"color: #000000;\">The person responsible for processing the personal data of www.valika.eu online store is:<\/span><br \/>\n<span style=\"color: #000000;\">Salongitoode O\u00dc, registration number: 12319770<\/span><br \/>\n<span style=\"color: #000000;\"><a style=\"color: #000000;\" href=\"Tel:+372\">Tel:+372<\/a> 56693172, and e-mail address: tipsinet@gmail.com<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>What personal data is processed.<\/strong><\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\">name, surname, phone number and e-mail address;<\/span><\/li>\n<li><span style=\"color: #000000;\">delivery address of the goods;<\/span><\/li>\n<li><span style=\"color: #000000;\">bank account number;<\/span><\/li>\n<li><span style=\"color: #000000;\">the cost of goods and services and data related to payments (purchase history);<\/span><\/li>\n<li><span style=\"color: #000000;\">data necessary to provide customer support.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\"><strong>What is the purpose of personal data processing.<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">Personal data are used to manage customer orders and deliveries.<\/span><br \/>\n<span style=\"color: #000000;\">Purchase history data (purchase date, item, quantity, customer data) are used to compile an overview of purchased goods and services,<\/span><br \/>\n<span style=\"color: #000000;\">as well as for analyzing customer preferences.<\/span><br \/>\n<span style=\"color: #000000;\">The bank account number is used for refunds to the customer.<\/span><br \/>\n<span style=\"color: #000000;\">Personal data such as email address, phone number, customer name are processed in order<\/span><br \/>\n<span style=\"color: #000000;\">In order to deal with issues related to products and services (customer support).<\/span><br \/>\n<span style=\"color: #000000;\">The IP address of the user of the online store or other network identifiers are processed in order to provide a service by the online store<\/span><br \/>\n<span style=\"color: #000000;\">as part of the information society as well as for keeping statistics about the use of the Internet.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Legal basis<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">The processing of personal data is carried out in order to perform the contract concluded with the customer.<\/span><br \/>\n<span style=\"color: #000000;\">Processing of personal data is carried out in order to comply with a legal obligation<\/span><br \/>\n<span style=\"color: #000000;\">(e.g., bookkeeping and consumer dispute resolution).<\/span><br \/>\n<span style=\"color: #000000;\">Receivers to whom personal data is transferred:<\/span><\/p>\n<p><span style=\"color: #000000;\">Itella Estonia O\u00dc: Loom\u00e4e tee 13, 75306, Lehmja k\u00fcla, Rae vald<\/span><br \/>\n<span style=\"color: #000000;\">AS Eesti Post (Omniva), Pallasti 28, 10001 Tallinn<\/span><br \/>\n<span style=\"color: #000000;\">Personal data is given to the customer service of the e-shop for managing your purchases and purchase history, as well as for solving customer problems.<\/span><br \/>\n<span style=\"color: #000000;\">Name, phone number and e-mail address are given to the transport service provider chosen by the customer.<\/span><br \/>\n<span style=\"color: #000000;\">If it is an item delivered by courier, the customer\u2019s address is transmitted in addition to the contact information.<\/span><br \/>\n<span style=\"color: #000000;\">Personal data can be transmitted to information technology service providers,<\/span><br \/>\n<span style=\"color: #000000;\">if this is necessary for the functionality of the online store or the storage of data.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Security and data access.<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">Personal data is stored on Zone Media servers located at L\u00f5\u00f5tsa 5, 11415 Tallinn<\/span><br \/>\n<span style=\"color: #000000;\">The data can be forwarded to countries, which have been assessed by the European Commission as sufficiently secure,<\/span><br \/>\n<span style=\"color: #000000;\">and to companies in the United States, which have joined the general concept of the Privacy Shield.<\/span><br \/>\n<span style=\"color: #000000;\">The employees of the online store have access to the personal data and may view the personal data in order to<\/span><br \/>\n<span style=\"color: #000000;\">In order to deal with technical issues related to the use of online-shop and to provide customer support service.<\/span><br \/>\n<span style=\"color: #000000;\">The online store uses suitable physical, organizational and info-technological security measures to protect personal data from accidental or unlawful destruction, loss, alteration or unauthorized access and disclosure.<\/span><br \/>\n<span style=\"color: #000000;\">The transfer of personal data to authorized processors of the online store (e.g. transport service provider and data storage)<\/span><br \/>\n<span style=\"color: #000000;\">is carried out on the basis of agreements concluded with the online-shop and the authorized processors.<\/span><br \/>\n<span style=\"color: #000000;\">When processing personal data, the authorized processors are obliged to ensure appropriate protection measures.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Review and correction of personal data<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">You can review and correct the personal data in the online store user profile.<\/span><br \/>\n<span style=\"color: #000000;\">If you made a purchase without creating a user account, you can read the personal data<\/span><br \/>\n<span style=\"color: #000000;\">Customer Support, tipsinet@gmail.com<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Withdrawal of consent<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">If the processing of personal data is based on the Customer\u2019s consent, the Customer has the right to withdraw the consent,<\/span><br \/>\n<span style=\"color: #000000;\">by contacting customer support via e-mail: tipsinet@gmail.com<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Storing<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">When closing the customer account in the online store, the personal data are deleted, unless<\/span><br \/>\n<span style=\"color: #000000;\">If it is necessary to save such data for accounting purposes or to settle consumer disputes.<\/span><br \/>\n<span style=\"color: #000000;\">If an online store purchase is made without creating a customer account, the purchase history is stored for three years.<\/span><br \/>\n<span style=\"color: #000000;\">In the case of disputes related to payments and consumer claims, personal data is retained until<\/span><br \/>\n<span style=\"color: #000000;\">until the relevant claim has been satisfied or until the statute of limitations on the claim has expired.<\/span><br \/>\n<span style=\"color: #000000;\">Personal data required for accounting purposes is retained for seven years.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Deleting<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">To delete personal data, you should contact customer service by e-mail: tipsinet@gmail.com<\/span><br \/>\n<span style=\"color: #000000;\">The answer to the deletion request is sent within one month at the latest, and the period of deletion of the data is also specified.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Transferring<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">The answer to the application for data portability, submitted by e-mail, is sent no later than within one month.<\/span><br \/>\n<span style=\"color: #000000;\">Customer Service authenticates your identity and informs you about the data portability.<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Direct marketing communications<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">Email address and phone number are used to send direct marketing messages,<\/span><br \/>\n<span style=\"color: #000000;\">if the customer has agreed to it. If the customer does not wish to receive direct marketing messages,<\/span><br \/>\n<span style=\"color: #000000;\">indicate this when registering by clicking on the appropriate link.<\/span><br \/>\n<span style=\"color: #000000;\">Or contact customer support; tipsinet@gmail.com<\/span><\/p>\n<p><span style=\"color: #000000;\"><strong>Dispute Resolution<\/strong><\/span><br \/>\n<span style=\"color: #000000;\">Disputes relating to the processing of personal data are resolved via the customer service tipsinet@gmail.com<\/span><br \/>\n<span style=\"color: #000000;\">The supervisory authority is the Estonian Data Protection Inspectorate (info@aki.ee).<\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>All of the client\u2019s personal data that has become known in the course of visiting the www.valika.eu online store and<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/valika.eu\/en\/wp-json\/wp\/v2\/pages\/27","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/valika.eu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/valika.eu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/valika.eu\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/valika.eu\/en\/wp-json\/wp\/v2\/comments?post=27"}],"version-history":[{"count":3,"href":"https:\/\/valika.eu\/en\/wp-json\/wp\/v2\/pages\/27\/revisions"}],"predecessor-version":[{"id":68,"href":"https:\/\/valika.eu\/en\/wp-json\/wp\/v2\/pages\/27\/revisions\/68"}],"wp:attachment":[{"href":"https:\/\/valika.eu\/en\/wp-json\/wp\/v2\/media?parent=27"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}